When you look at two things that are supposed to do the job, it is interesting to see how people react. One of these things is made in a factory, along with thousands of others, all the same, in just one hour. The other one has a flaw, like a seam that isn't perfectly even or a mark that shows someone made it. What is really interesting is that most people will trust the one that was made by a person more. They will do this even if they are not really thinking about it. People just seem to...